With Payable Apps, you can not only process one-time payments through Google Forms and Sheets, you can also process recurring payments in the forms of subscriptions and instalments. Keep reading to learn how to easily configure these features with our add-on.
Set Up Your Subscription and/or Instalment Options
It is easy to setup different types of payments, you just need to carefully follow the correct formatting, adding the subscription frequency and duration after the price:
Formatting different types of payments
Currency formatting may differ from the below samples depending on your country and currency.
One of the best options is to add the Sample Payment Section to your Google Form to see an example that matches your currency and language.
Subscription Frequencies
Subscription items are a breeze to set up with Payable Apps, enabling you to process automatically recurring payments. Our subscription feature can be applied to a wide range of uses, from gym memberships, to meal delivery services, to donation pledges and beyond.
To create a subscription item, simply add the suffix " / (frequency label)" following the monetary amount of your line item. Your subscriptions can set to bill by daily, weekly, bi-weekly, monthly, quarterly, or annually.
For example:
Unlimited drop-in HIIT classes - $95 / Biweekly
Weekly local produce basket, family size - $35 / Week
Annual hiking club membership fee - $110 / Year
Make sure your Frequency Label matches one from the table below.
Frequency Label | Meaning |
Day | Charges once each 24 hours. |
Week | Charges once per calendar week. |
Biweekly | Charges once per 2 calendar weeks. |
Month | Charges once per calendar month. |
Quarter | Charges once per 3 calendar months. |
Year | Charges once per calendar year. |
Once a user submits your Form and completes payment, the subscription will be initiated and recur each given period from the point of payment.
If ever you need to cancel an ongoing subscription, just locate the transaction in your payment provider account (PayPal, Square, Stripe) to stop it.
Subscription Limits (Instalments)
You can also setup your question answers with a limit to have the subscription automatically stop after a certain number of cycles. This is great for allowing your customers to pay in instalments for big-ticket items or for subscriptions that will only go on for a shorter period of time, like a seasonal membership.
To create an instalment item, simply add the suffix "X (limit)" following the monetary amount and the subscription frequency of your line item. The limit needs to be number greater than 1.
For example:
Summer Camp in 3 Payments - $295 / Month X 3
6 Week Fitness Camp paid Weekly - $35 / Week X 6
Invoices with Subscription Items
When you have successfully setup a subscription item on your form, this is how it will appear on the Payable invoice -
Sample Subscription Forms
Payment Provider Details
We support subscriptions outlined above with PayPal, Stripe and Square. There may be some limitation by region on which payment methods are allowed for orders that include subscriptions and instalments.
| PayPal | Square | Stripe |
If One-Time Items are in the Order | They will be added to the PayPal Subscription as a "One Time Setup Fee" | The initial transaction size is increased to add these item. | The initial transaction size is increased to add these item. |
First Payment | Will be part of the PayPal subscription and can sometimes be delayed by 15 minutes. | Will appear as a Transaction like any 1 time payment. | Will appear like a 1 time payment. |
Subscription Notes | If a limit is set, it will end of that many cycles. | The subscription will take over after the first period ends. Subscription will appear in Square with a "pending" status until the second payment time is reached. Subscription payments will appear as an automatically paid invoice. | The subscription is setup with a trial for the first period since the first period was covered by the initial one-time payment. Subscription will appear in Stripe with a "trialing" status until the second payment time is reached. Subscription payments will appear as an automatically paid invoice. |
Please note that PayPal requires users have a business account in order to process subscriptions - a personal PayPal account will be unable to process subscription transactions.
Please note that presently subscriptions are only available in English.
If your form is in another language and you would still like to use the feature, please take note:
Your form's language setting must be set to English (configure this in your Payable User Settings)
Once you change your form's language to English, the pop-up window will display how your money amounts need to be format. This will likely require that you re-format the money amounts on your form
The text on your form can remain in the original language, the only thing on your form that will need to be in English is the subscription frequency marker