Payable Forms - Troubleshooting
For when things do not go as expected
14 articles
- Payable Forms - No Recent Order FoundWhat to do if your form is generating a No Order Found message.
- How to Generate Missing Payable Order IDsIf your Payable Google form is issuing the No Order Found error message and you are missing Payable Order IDs as a result, read this!
- Payable Forms - FAQCommon problems and their solutions
- Payable Forms - User Mixups & Starting OverHow to transfer your form to a new Google account
- Payable Forms - Deactivating or Uninstalling the Payable Add-OnRead on if you're ready to stop collecting payments on a form, or uninstall the add-on from your Google account
- Payable Forms - "Free" OrderIf your orders are not showing an amount owing when you would expect them to, read here to fix this!
- Payable Forms - Manually Checking for Payment UpdatesHow to manually check for outstanding order status updates.
- Payable Forms - Order Not Calculating CorrectlyFor when your invoices are not adding up as expected.
- Payable Forms - Users Outside of my Organization can't Submit the Form
- Payable Forms - Force Re-Sync Payable Order Statuses
- Payable Forms - "Collect Email Addresses" Required Google Form SettingIt's important that your form is automatically collecting user's emails.
- Payable Forms - Chip Styling Interfering with Payable Spreadsheet ColumnsIf your spreadsheet has suddenly stopped logging new orders or updating order statuses, read on.
- How to Change the Timezone in Google SheetsUpdating your sheet's timezone so your submission timestamps are accurate.
- Payable Forms - How to Swap Order ModeHow to make a Test Mode order Live, and vice versa.