Payable Forms - Troubleshooting
For when things do not go as expected
13 articles
Payable Forms - No Recent Order FoundWhat to do if your form is generating a No Order Found message.
How to Generate Missing Payable Order IDsIf your Payable Google form is issuing the No Order Found error message and you are missing Payable Order IDs as a result, read this!
Payable Forms - FAQCommon problems and their solutions
Payable Forms - User Mixups & Starting OverHow to transfer your form to a new Google account
Payable Forms - Deactivating or Uninstalling the Payable Add-OnRead on if you're ready to stop collecting payments on a form, or uninstall the add-on from your Google account
Payable Forms - "Free" OrderIf your orders are not showing an amount owing when you would expect them to, read here to fix this!
Payable Forms - Manually Checking for Payment UpdatesHow to manually check for outstanding order status updates.
Payable Forms - Order Not Calculating CorrectlyFor when your invoices are not adding up as expected.
Payable Forms - Users Outside of my Organization can't Submit the Form
Payable Forms - Force Re-Sync Payable Order Statuses
Payable Forms - "Collect Email Addresses" Required Google Form SettingIt's important that your form is automatically collecting user's emails.
Payable Forms - Chip Styling Interfering with Payable Spreadsheet ColumnsIf your spreadsheet has suddenly stopped logging new orders or updating order statuses, read on.
How to Change the Timezone in Google SheetsUpdating your sheet's timezone so your submission timestamps are accurate.